Abstract:
According to Ethiotelecom, there are over 25mill internet subscribers in Ethiopia which can be
potential e-commerce technology consumers. Studies show that even though the number of internet
users is increasing very fast, e-commerce usage in the country is not as part of their lives as in
other countries did. This study examines top management support, relative advantage, technology
readiness, perceived usefulness, security concerns, cost concerns, technology compatibility,
vendor support, the complexity of technology, perceived ease of use, and government support for
adopting technologies in Ethiopian Small and Medium Enterprises. A questionnaire-based survey
has collected from 308 Small, and Medium Enterprises found in Ethiopia's northern, central, and
eastern parts. This study integrates three technology adoption frameworks to study factors from
behavioural, organisational, and environmental perspectives. Diffusion of Innovation (DOI),
Technology Organization Environment (TOE), and Technology Acceptance Model (TAM) are
three of these frameworks. Based on this integrated framework, this study proposed eleven
hypotheses. Those hypotheses are tested using Confirmatory factor analysis (CFA) for factor
validity and structural equation modelling (SEM) for model evaluation. The analysis results show
that top management support, relative advantage, technology readiness, and perceived usefulness
positively influence e-commerce adoption. The security concerns, cost concerns, technology
compatibility, vendor support, the complexity of technology, perceived ease of use, and
government support negatively influence the adoption of e-commerce technology. The study shows
the factors influencing e-commerce technology adoption in the country. The government and other
stakeholders will get the main barriers to adopting the technology in the country. The findings
help Small and Medium Enterprises what the factors to adopt e-commerce technology. It also
allows policymakers and technology providers what should be their primary focus.