Abstract:
The objective of this study was to examine the determinants of CBBE in banking sectors,
particularly in private banks in Bahir-Dar. The research used an explanatory and descriptive
research design and questionnaires administered to gather research data. Samples of 385 bank
consumers from the four private banks in Bahir-Dar, which selected conveniently contacted. Out
of the 385 questionnaires distributed, 353 gives deemed valid. The scale constructed to measure
consumer-based brand equity included brand awareness and brand image captured through
Product Attributes, Service Attributes, and Symbolic Attributes. The findings indicate that
image related attributes particularly; Service Attributes and Symbolic Attributes proved to be
very essential and are found to be strong predictors of brand equity of banking sectors
particularly in the case of private banks in Bahir-Dar. On the contrary, Brand awareness
attributes had no significant impact on ratings of brand equity. This study contributes to the
scant literature testing the applicability of consumer-based brand equity in the banking sector
specifically in Ethiopia. Studies like this can help practitioners analyze the value of their
brands as well as their competitors’, develop their marketing strategies and marketing
communications plans, and in building and managing their brands more effectively.