Abstract:
The main objective of the study was to investigate antecedents of stress on job and the effect of job
stress on job satisfaction and turnover intention in Oromia Zone Revenue Branch Office (OZRBO).
Although, there are a number of antecedents of job stress, the current study, was examined only the
six antecedents (work overload, role ambiguity, role conflict, job autonomy relationship at work and
physical environment) as the main stressors. For the purpose of this study, the six antecedents were
an independent variables; job stress had the nature of both dependent and independent variable. Job
satisfaction and turnover intention were treated as dependent variable of the study. Based on the
literature review eight hypothesis were formulated. To achieve the objectives of this study, the
researcher was used quantitative research approach and correlational research design with
inferential statics. Respondents were selected through simple random sampling technique. Data that
was gathered through self-administered questionnaire from a sample of 81 respondents were
analyzed by using inferential statistical tools such as correlation, simple linear regression and
multiple regression analysis to investigate the relationship between independent variables and
dependent variables. The results of this study indicate that, when the six antecedents of stress were
taken as independent variables and job stress as dependent variable; independent variables (job
autonomy, relationship at work and physical environment had significant negative relationship to
predict job stress. On the other hand when job stress were taken as independent variable and job
satisfaction and turnover intention taken as dependent variables job stress is significance to predict
both job satisfaction and turnover intention with significant negative and positive relationship
respectively. Based on the findings of the study, some recommendations forwarded; concerned body
should plan properly to employees to whom they are required to accomplish their task; assign
sufficient man power in each job position; create awareness to employees to clearly know what they
work, how they work and what is expected from them on the job; strengthen self-learning
individually as well as within employees each other; immediate subordinates should support
employees regularly; should fulfill the required adequate resources and materials and build up staff
relationship particularly in terms of respect and help each other.