Abstract:
This paper examines the relationship between market differentiation and organizational
performance in commercial bank of Ethiopia Bahir Dar city. A survey of five branches of
commercial bank of Ethiopia in Bahir Dar city provides the basis for empirical investigation and
simple random sampling method was used to select respondents from these selected branches.
The data were collected from 120 employees and through interview to managers. The system of
variables for employees consisted 22 items modeled by five point likert scale and four
demographic items that were considered Five items were also prepared to interview managers.
The data were analyzed quantitatively and qualitatively. For the quantitative part then, ordinary
least square (OLS) multiple regression were performed to estimate the magnitude of the effect of
market differentiation on organizational performance. All the finding shows that market
differentiation contributes positively for organizational performance. Hence, the findings of this
study develop a clear-sighted knowledge base in order to provide a practical guide to marketers.