Abstract:
In this research study, a suitable maintenance strategy is selected using integrated
multi-criteria decision-making techniques that consider uncertainty in decisionmaking
and the interrelationships of criteria and sub-criteria. To achieve the main objective of
the study, different published papers can be reviewed, 24 experts can be selected to
answer the pairwise comparison of criteria, sub-criteria, and alternatives with respect
to each sub-criteria. Finally, the weight of criteria, sub-criteria, and their
interdependency are determined by the decision-making trial and evaluation
laboratory-based analytic network process (DEMATEL-ANP) and interval type-2
fuzzy, whereas the alternatives are ranked or prioritized using interval type-2 fuzzy
and the technique for order of preference by similarity to the ideal solution (TOPSIS)
techniques. The results show that spare part inventory and energy consumption are
determined as less important criteria, and criteria grouped under cause groups are
used for long-term strategic decision and future improvement scope for the
organization. The implication of the study shows that effective implementation of the
selected maintenance strategy can efficiently handle the existing maintenance
problems in the organization.
Keywords: Multi-criteria decision making, interval type-2 fuzzy, DEMATEL,
TOPSIS, Strategy selection