Abstract:
A major disagreement or argument, usually one that lasts a long time, is referred to as
conflict or it is simply creating a difference between the two parties. Conflict will always
exist in society, with the causes ranging from personal, cultural, class, status, political,
and international. Academic recognition may or may not be a relevant motivator in a
conflict that is emotional, intellectual, or theoretical. There are five major conflict
resolution styles. Collaboration, Competition, Avoidance, Accommodation, and
Compromise are only a few styles. However, most conflicts discovered in organizations
are increasing around the world, particularly in low-income countries(LICs) like
Ethiopia, due to a lack of conflict resolution approaches that do not examine the
organizations and conflict circumstances. This research aims to develop a machine-learning model for the prediction of effective conflict handling or resolution methods in
Technical Vocational Educational and Training (TVET) colleges. This study followed
experimental methodology employed using anaconda environment python programming
Jupyter notebook. The machine-learning approach is employed by collecting the data
from Amhara National Regional State Job & Training Bureau and their branches namely
Bahirdar, Woreta, and Debretabor TVET colleges. The study used about five machine
learning algorithms including Support Vector Machine (SVM) , Decision Tree(DT) ,
Naïve Bayes(NB), K-Nearest Neighbors (KNN), and Logistric Regeression (LR). The
study analysis result a classification accuracy of SVM 92.52%, DT 92.34%, NB 92.25%,
KNN 91.37% and LR 92.16%. that the study findings showed that SVM outperformed
better than the other machine learning algorithms. This is because SVM works better for
categorical and high dimensional data.
Keywords: DT, KNN, LR, SVM, TVET