Abstract:
Background: - compassionate, respectful and caring, means serving patients, being ethical, living the professional oath and being a model for young professionals and students although (CRC) is critical to build a sustainable, equitable and healthy future for all, evidence indicated that it is less practiced in most of the healthcare facilities.
Objective: The aim of this study is to assess the status of, compassionate, respectful and care and its associated factors among hospitalized patients in Bahir Dar City, North West Ethiopia
Methods: An institution-based comparative cross-sectional study design was conducted. Data were collected using structured interviewer administered questioner. The study was conducted from data collection for one month. Study participants were selected through systematic random sampling technique after allocating the sample size to each ward proportionally based on their hospitalized patient size. CRC was measured using a median of 16 item likert scale questions ranging from strongly disagree to strongly agree. Data were analyzed using the SPSS version 23. Descriptive statistics were used to describe major finding of the study. Bivariate and multivariable logistic regression analyses were computed to identify factors strength associated with CRC and control confounding effect, respectively. Strength associations were described using odds ratio with 95% CI and variables having p-value of less than 0.05 in multivariable logistic regressions were considered as significant to the dependent variable.
Results: The overall status of compassionate and respectful caring health service was 54.5%. There was a significance difference in between public and private hospital on the experience of CRC health service (71.4%) and (51.4%) 〖(X〗^2=9.403,P=0.002) respectively. The odds of perceived that they received good CRC 51% times less likely among Patients in public hospitals compared to patients from private hospitals (AOR= 0.49 95% CI = 0.25, 0.95). Respondents who have poor perceived status of health were 56% times less likely perceived that they received good CRC than patients who have good perceived status of health (AOR = 0.44, 95% CI: = 0.24, 0.81). Respondents who were getting care with female health providers were 70% times less likely perceived that they received good CRC service than male provider (AOR= 0.30, 95%CI = 0.19, 0.48). Those patients who did not get prescribed medical tests were 48% times less likely perceived that they received good CRC compared to the counterpart patients (AOR = 0.52, 95% CI = 0.31, 0.89).
Conclusion: Although the overall prevalence of CRC was medium, it has relatively better score in private hospitals. Perceived status of health and available of medical test were found to be significantly associated with CRC. Therefore, the government, managers and health care providers should give great attention to these areas.
Key words: CRC, government hospital and private hospital, factors, Bahir Dar, Ethiopia.