The Effect of Total Quality Management on Organizational Performance: A Case  Study of Water Well Drilling Enterprise, Bahir-Dar

Mengistu Tadesse

dc.contributor.author	Mengistu Tadesse
dc.date.accessioned	2021-08-10T08:04:33Z
dc.date.available	2021-08-10T08:04:33Z
dc.date.issued	2021-08-10
dc.identifier.uri	http://ir.bdu.edu.et/handle/123456789/12339
dc.description.abstract	The main objective of this study was to investigate the effect of total quality management on organizational performance in Water Well Drilling Enterprise. . The study used descriptive and inferential analysis technique. The study used primary data source and the data collection instrument was structured close ended survey questionnaires using the five point Likert scale adopted from different scholars in previous studies. The sample size was 172 respondents using simple random sampling technique and 164 questionnaires were filled and returned for the analysis. To achieve the objectives of the study, the researcher used the Statistical Package for Social Science (SPSS Version 23) tool in order to find the results of descriptive and inferential statistics analysis easily. The result of this finding indicated that the four predictors (teamwork, employees’ involvement, training and education, and leadership commitment) have significant and positive coefficient of beta values indicating that they have positive effect on organizational Performance under the study while the two predictors strategic planning and customer focus have insignificant alpha value which indicated that they have insignificant effect on organizational Performance under the study. The study finally concludes by suggesting that the management has to develop strong teamwork by focusing on capacity building of the team in the Enterprise and that future studies should test the effects of the other elements of total quality management practices on organizational performance that were not part of this study.	en_US
dc.language.iso	en	en_US
dc.subject	LOGISTICS AND SUPPLY CHAIN MANAGEMENT	en_US
dc.title	The Effect of Total Quality Management on Organizational Performance: A Case Study of Water Well Drilling Enterprise, Bahir-Dar	en_US
dc.type	Thesis	en_US