Abstract:
The high turnover of employees is unhealthy for the smooth running of institutions since it
affects the growth, profitability and customer satisfaction whenever it occurs in the
workplace. ‘Employee turnover’ as a term is a widely discussed subject matter in business
field. Organizations nowadays spend a lot of money to retain their precious employees.
But still employees depart their organizations and join new ones. There are various
reasons for which employees depart their jobs. The purpose of this paper is to examine the
relationship among the factors and their contributions in turnover intentions of employees
of education office in South Gondar Zone. A 5 point Likert scale format questionnaire was
used to collect primary data. A total of 120 questionnaires were distributed to the
employees of education offices, of which 120 were found flawless to yield a response rate
of almost 100%. A pilot study was conducted to test the questionnaire. The questionnaire
had a Cronbach alpha coefficient of α = 0.72 suggesting that the instrument was reliable.
Different factors i.e. personal pull and push factors were considered as independent
variables whereas the dependent variable was employees’ turnover intentions. There were
number of factors for every independent variable. Pearson Correlation was used to find
out the relationship between dependent and independent variables. On the other hand,
regression tests were applied to determine the contribution of each independent variable
in employees’ turnover intentions. The results show that there is strong statistical positive
correlation between dependent and independent variables. Besides this, all the factors
have significant contributions in employees’ turnover intentions. However, the most
significant factor is the pull factors (33.8% contributions) due to which employees intend
to quit a job. Finally it was recommended that Education Offices should give more
emphasis on the pull factors followed by push factors and lastly personal factors to retain
their valuable employees.