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The main purpose of this study was to examine the effect of emotional intelligence on
employee’s performance on the public sector, in Kobo town. This study was executed on
public sector employees, in Kobo town. The study was directed by four research
objectives which pursued answers for the effect of emotional intelligence on employee’s
performance. The study employed a correlation research design due to its intent to find
the relationship between EI and employee’s performance. Public sector population of
Kobo town administration is 480 employees. The study adopted stratified simple random
sampling to sample 218 respondents who represented the total population of the study
area with a 95% confidence level and 5% margin of error. A quantitative approach was
used and data were collected through questionnaires and analyzed using SPSS after
coding and cleaning to eliminate any inadequacies. Data were analyzed using descriptive
statistics, correlation, and multiple regression analysis. Pearson’s correlation coefficient
was used to analyze the data. The findings revealed that the effect of emotional
intelligence components (self-awareness, self-management, social awareness and
relationship management) tend to contribute a strong significance positive effect in
determining employee’s performance. Therefore, the study recommended that EI
components need to be capitalized if Kobo town public sector is to obtain improved
employee’s performance. Hence, there is a need to focus on creating awareness in
developing workers to have strong self-awareness, to endeavor themselves to be in
control of their emotions and ensure these emotions to effectively managed their work to
have strong self-management, organizations should develop training programs and
recruitment policies in order to develop the knowledge of social-awareness of their
employees, and to encourage teamwork to sharpen relationship-management skills of
their employees.
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