Abstract:
Facility Management (FM) is a tool and a service which supports functionality, safety and sustainability of different organizational facilities. Since FM enables firms to better fulfill their operational objectives, it plays a vital role in an organization's success. There is no enough study which shows how Industry parks manage their facilities using FM system. The objective of this study is to assess the current practice of FM at Industrial parks in Amhara region. The data collected from the questionnaires‘ was analyzed using the Statistical Package for Social Science and Microsoft Excel. A Relative Importance Index was used mainly for comparing the contribution of each variable to others. It is also expected that, from this study, Bahir Dar, Bure, and Debre Berhan Industry parks which found in Amhara region will put in place appropriate measures to improve FM practices. Based on the study, the services which was given by FM unit is most commonly internet service, maintenance, cleaning, and rental services for IT system buildings and transportation system respectively. In addition, it was found that even if there are FM professionals, they are less experienced and there is no any frame work or policy how to apply FM practices. Four major groups of factors which support FM improvement: using of technology factor, role of facility managers factor, communication between employs factor and way of maintenance factor respectively. The research findings showed that role of facility managers and communication between employs factors are major factors in FM practices improvement. A conceptual framework was also conducted to show the relationship between practices for FM improvement and group of factors and possible outcomes.
Keywords: - Facility Management, Facilities, Industry parks.