dc.description.abstract |
This study examines challenges and prospect of Interest free banking services in Ethiopia
with particular reference to the commercial bank of Ethiopia, Jigjiga city, Somali regional
state. The study has employed descriptive research based on survey and the data are of cross
sectional type. The study has used both primary and secondary data which are quantitative
and qualitative in nature and have been collected through questionnaire and interview. A
total of 130 sample respondents were taken through multistage sampling. The data was
analyzed using descriptive statistics of mean, frequency and percentage using SPSS version
20 software. Based on the analysis of the obtained data, this research has found out the
prospect of IFB are the existence of potential customer and the diplomatic advantages. In
Ethiopia, there is potential customer and Ethiopian Investment framework is favorable also
for investors, so these create favorable condition for the development of IFB. On the other
side, the challenges to deliver IFB services as lack of Shariah advisor, lack of supportive
regulatory directives, lack of awareness of customer about IFB products and absence of
equity markets. In addition, unavailability of IFB service in all branches, unequal treatment
of debt and equity and double taxation and lack of trust with in the bank are the main
challenges customer face to utilize the products. Accordingly, the following recommendations
were forwarded by the researcher aggressive promotion and marketing campaign about IFB
products, provide sustainable and continuous training to build the capacity of the manpower,
the bank shall increase accessibility of its products with in all branches, the bank has to have
Shariah advisor, the bank should give the required attention and focus for the business and
the bank has to be transparent in its IFB business undertaking, in addition government
should prepare compatible regulatory framework. |
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