dc.description.abstract |
In today's economy, it is no longer business versus business, but rather supply chain versus
supply chain. To compete, supply chain members must learn to seamlessly integrate, grow, and
develop business functions. Traditional quality management practices have been and will
continue to be used to address many of these supply chain integration issues. Effective supply
chain management (SCM) and quality management (TQM) has become a potentially valuable
way of securing competitive advantage competition is no longer between organizations, but
among supply chains. This research conceptualizes and develops six dimensions of SCM and
TQM practice (strategic supplier partnership, customer relationship, quality of information
sharing, customer focus, top management leadership, and process management) and tests the
relationships between SCM and TQM practices, and competitive advantage. Quantitative
methods research design explanatory research approach was chosen to conduct the research.
Data for the study were collected using five point likert scale self-administered survey
questionnaire from 4 organizations. 213 workers were selected by stratified sampling technique from
4 departments. The relationships proposed in the framework were tested using multiple linear
regression and correlation coefficient. The results indicate that higher levels of SCM and TQM
practice can lead to enhanced competitive advantage. |
en_US |