dc.description.abstract |
The main purpose of this study is to examine the Quality Management System
interventions in SMEs in such a way to minimize the duplication of efforts and resources
and come up with improved hybrid model for implementation. Main problems of these
manufacturing enterprises and stakeholders are they work the systems as project for
seasons or for short terms but the system have not continuity, In addition to that there are
repetitive projects which are started by government organizations to help enterprises
management systems and productivity (From the enterprises data). When design QMS
model used the ISO principles and 5S Stages and analyses the impact and effects of
Quality management systems on organizational performance, the impact and effects of
ISO on organizational performance and the impact and effects of 5S on organizational
performance. The data for the analysis was collected with the help of questionnaires from
The Managers, Supervisors and Production Managers of small and medium manufacturing
enterprises which located in Gullele Sub City. The collected data have been summarized
using descriptive analysis method and then the relationships proposed and verified using
Pearson correlation, and the causal relations were analyzed using regression analysis.
Based on the result of the analysis, there is strong and positive relationship between QMS
and organizational performance. Moreover, quality management system has significant
influence on organizational performance. In order to minimize the duplication of similar
systems and managing efforts and costs, In this study to develop model used the positive
B value regression coefficients because the positive B value signs positive and significant
relationship between 7P5S variables and organizational performance. The variables that
have positive B value in regression coefficients are 3 from the 7 principles and 3 from 5S
strategies. From this result the new developed model is called 3P3S model. 3P3S which
takes QMS principles and Kaizen practices is developed. Thus, SMEs have to implement
the proposed 3P3S model to actualize the benefits of Quality Management System
practices and interventions.
Key Words: QMS, the Seven Principles, Kaizen, 5S, Performance |
en_US |