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The purpose of this study was to examine the status and relationships among servant leadership,
organizational justice, commitment, and citizenship behavior in the Public Universities in Amhara
region. Explanatory sequential mixed design was employed. The size of the population was 2170.
Of these, 900 instructors were taken into the sample using item-respondent proportion method. 12
interviewees also participated in the qualitative phase of the study. Questionnaire and interview
were used to collect the data. One sample t-test, SEM, one-way ANOVA, MANOVA, and
narration were mainly used to analyze the data. The results of one sample t-test revealed that
servant leadership, organizational commitment, and citizenship behavior were significantly
observed in the universities than organizational justice. The results of structural equation modeling
(SEM) indicated that positive and statistically significant relationships were found among servant
leadership, organizational justice, commitment, and citizenship behavior. The results of SEM also
confirmed that the dependent variables in the structural model, both latent and observed, were
significantly predicted by the independent variables. Specifically, the path analyses indicated that
58.2 % of the variance in organizational citizenship behavior was significantly explained by the
joint effects of servant leadership, organizational justice, and commitment. The path analysis also
revealed that servant leadership and organizational justice significantly predicted 44.1 % of the
variance in organizational commitment. In addition, 37.6 % of the variance in organizational
justice was significantly explained by servant leadership. Similarly, servant leadership had an
indirect and significant effect on organizational commitment mediated by organizational justice as
well as organizational citizenship behavior mediated by organizational commitment. The results
of one-way ANOVA indicated that there were significant differences among instructors in their
perceptions of servant leadership, organizational justice, commitment, and citizenship behavior in
the four generation universities. Therefore, it is concluded that servant leadership, organizational
justice, commitment, and citizenship behavior were observed in the universities and significant
relationships have been found among these variables. Thus, it is suggested that universities need
to develop training programs to improve the skills of department heads in the areas of emotional
intelligence, moral development, ethical decision making, communication, motivation, and
empowerment of others to meet the needs of instructors and achieve the goals of the universities. |
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