Abstract:
A web application is an application that is accessed over a network connection using HTTP, rather than existing within a storage medium.Web applications are hybridbetween
a Web site and a standard application and provide different rich features to potentially
millions of Web users simultaneously, which mereWeb sites alone cannot offer. However, organizations need to develop a web application, which can achieve the quality criteria expected to be fulfilled. The main goal of the research thesis was to develop a web applications quality evaluation framework from the students’ perspective. For this purpose, we have extensively studiedvarious literatures on existing quality evaluation models, essential success factors to identify necessary quality factors, sub factors and criteria. partial list Square-Structural equation modeling with PLS algorithm was applied to determine and evaluate the highest and lowest contributing factors for web application quality. A survey with 400 respondents has been conducted to validate the proposed framework. From the study we found out that as we can observe from the path coefficients,the path weight of positive .553 shows that learnability have a positive effect on usability, understandability at the path weight of positive .093 shows that it has positive effect on usability, user interface aesthetics at a path weight of positive .187 shows that it has a positive effect on usability, attractiveness at a path weight of positive .255 shows that it has a positive effect on usability, operability at a path weight of positive .196 shows that it has a positive effect on usability, the R-square value is 0.729, meaning that about 73% of the variance in usability is explained by the model. user satisfaction evaluation was conducted on the proposed framework tool it was found that participants were satisfied with proposed framework where mean value for positive feedback is 85.75% even if this is agood result the user interface design can be improved. the study helps to identify the important quality factors for academic web application, which makes it usable and successful. a quality evaluation framework consisting of high-level and low-level quality factors is developed.The results of the thesis can be used for designing web application with improved quality based on the usability attributes. The thesis has significance impact on the quality from usability perspectives, as the results will help academic organizations to improve their web application user’s degree of satisfaction.