E-government based land administration framework; trends, challenges and prospects

Abebe, Birtukan

dc.contributor.author	Abebe, Birtukan
dc.date.accessioned	2020-06-04T06:45:05Z
dc.date.available	2020-06-04T06:45:05Z
dc.date.issued	2019-10
dc.identifier.uri	http://hdl.handle.net/123456789/10878
dc.description.abstract	E-Government brings to the public service delivery efficiency and effectiveness in government organizations. Not only efficiency and effectiveness but also cost savings and improved citizen participation. The Amhara national regional state land administration organization is one of government public service provider organization (ANRS LA). Because of urbanization and land administration is an important public service delivery organization, there is rising need for effective and efficient delivery of LA services. Howe ever the LA offices service delivery is time consuming, expensive, complicated generally inefficiency and ineffectiveness. These created difference (gaps) between the service users‟ expectation and the actual service provided by LA office. This study identifies current e-government status of LA organization. To identify e-government status core e-government indicators were used. That is listed by UN. By using e-government core indicators survey questioner was developed. To conduct the research, both qualitative and quantitative research used. Primary and secondary data sources were used. Survey was the major data collection method. And the prepared questioner was distributed for the employees of selected ANRS urban land administration office (Bahirdar, Debirmarkos,Dessie,Gonder and Debirebirhan). From the total of 120 distributed questioner 110 collected. The collected 110 data on e-government status of LA organization was processed and analyzed using the SPSS. The analysis of the collected data showed that only 16.6% of core e-government indicators are existed in selected ANRS LA organizations. That is from the total 100% of core e-government indicators only 83.4 % of core e-government indicators are not existed or available with insignificant amount in LA organizations. The results showed that LA organizations e-Government status is low .which means from the asked lots of core e-government indicators very small number are available in the LA office. By using –government status and expectation of customers new e-government based LA frame work designed. The designed frame work also validated.	en_US
dc.language.iso	en	en_US
dc.subject	Information Technology	en_US
dc.title	E-government based land administration framework; trends, challenges and prospects	en_US
dc.type	Thesis	en_US